Support & Contact
Need help with setup?
We’ve prepared a quick guide covering installation steps, how to enter your URL, and tips for the best display.
Before contacting us, please check the guide first.
Frequently Asked Questions (FAQ)
Q. The screen doesn’t display correctly
A. Please check your internet connection and confirm the URL includes the correct ID at the end (e.g., ?id=xxx). Also try clearing your browser cache.
Q. I want to change the hotel name or location
A. Please email us with your current ID and what you would like to change.
Contact us if you still need help
For bug reports, feature requests, or business inquiries, please contact us by email.
info@bridge-g.netTip: Including your “Customer ID” in the message helps us respond faster.